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The Future of Retail Pricing: Humans, AI, and the Art of Strategic Decisions
Written By:  Gargi Sarma  Pricing in retail is becoming a hybrid craft — powered by AI’s scale and humans’ strategic judgment. Algorithms can squeeze margin from micro-moves, detect patterns across millions of SKUs, and automate complex repricing. But humans must set objectives, interpret novel events, control fairness and brand perception, and design the storytelling that turns numbers into customer value. Below is a detailed guide to why that hybrid is necessary, what the
mamta Devi
2 days ago7 min read
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Forecasting Without a Crystal Ball: How AI Complements Human Insight
Written By:  Gargi Sarma  A practical guide for retail leaders — what AI adds, where humans still lead, market context, real retailer examples, and a clear playbook. Introduction — why forecasting matters now In retail, forecasting is the difference between a sold-out bestseller and a back room of black-tagged markdowns. Accurate demand forecasts reduce stockouts, cut markdowns, lower logistics costs, and improve customer experience. That’s why retailers are investing heavi
mamta Devi
7 days ago6 min read
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Fairness Meets Profit: Designing Ethical Dynamic Pricing Systems
Written By:  Gargi Sarma  In today’s hyper-competitive retail landscape, pricing is no longer just a numbers game—it’s a strategic lever that can make or break customer trust. Dynamic pricing, which allows retailers to adjust prices in real time based on demand, competition, and consumer behavior, promises higher profits and optimized inventory. Yet, this power comes with a responsibility: the risk of alienating customers through perceived unfairness or opaque practices. As
mamta Devi
Nov 35 min read
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The Psychology of Price Perception: What AI Still Gets Wrong (and Humans Get Right)
Written By:  Gargi Sarma  For retail leaders, pricing sits at the intersection of data science and human judgment. AI can crunch millions of datapoints, but price perception — how shoppers feel about a number — lives in the human brain. This article explains the core psychological mechanisms of price perception, highlights where modern AI and algorithmic pricing fall short, shows what human teams still do better, and gives practical recommendations for retailers worldwide (
mamta Devi
Oct 299 min read
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The Price Parity Shift: How Online and Offline Retail Prices Have Evolved Over Time
Written By:  Gargi Sarma  The evolution of e-commerce has significantly transformed consumer purchasing behavior worldwide. Initially, online retailers often offered lower prices than their brick-and-mortar counterparts to attract customers and gain market share. Over time, however, factors such as convenience premiums, logistical costs, and service expectations have shifted the pricing dynamics. This white paper explores: How prices in e-commerce and brick-and-mortar store
mamta Devi
Oct 215 min read
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Before & After: A Day in the Life of a Pricing Analyst with Automation
Written By:  Gargi Sarma  Imagine two calendars side by side. On the left: sticky notes, spreadsheets with 18 tabs, late-night Slack...
mamta Devi
Oct 135 min read
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The Smart Shift: Turning Pricing into a Strategic Weapon
Written By:  Gargi Sarma  In today’s hyper-competitive retail landscape, pricing is no longer just a tool—it’s a competitive moat....
mamta Devi
Oct 83 min read
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Real Business Impact of Automated Pricing: ROI, Accuracy, and Team Satisfaction
Written By:  Gargi Sarma  Automated pricing—when paired with clear human governance—delivers measurable ROI (sales uplift, margin...
mamta Devi
Sep 297 min read
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From Firefighting to Forecasting: The Predictability Advantage of Pricing Automation
Written By:  Gargi Sarma  Introduction In retail, pricing teams are often caught in a cycle of firefighting—rushing to match competitor...
mamta Devi
Sep 225 min read
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